As we prepare for the COVID-19 infections in the North Iowa Area, we will only be offering telehealth appointments (via electronic media) instead of in-person appointments.
Taking new patients via telehealth now: Please call to schedule 641-421-2089
You must have access to high speed internet, a smart phone or computer with web cam and microphone/speakers, and a signed telehealth release form on file. If you use your phone, data will be used. If you do not have access to internet, please call our office and we will work with you on a solution.
Below are instructions on how to connect with telehealth. We will be taking calls on the main line to help those who are having trouble with connecting.
Once a telehealth appointment is scheduled an URL will be emailed or texted to you that you will need to click on to join the telehealth session. These links are unique for every appointment. Our telehealth is provided through Theranest and is HIPAA compliant for privacy.
If you have an appointment scheduled in office, your therapist or staff will be calling you to talk about options during this time.
Telehealth will only be offered due to this event of COVID-19 spread. Once the crisis has mitigated, Turning Leaf Counseling will return to normal operation.
Thank you for your patience as we navigate this situation.
We are proud to be awarded the 2018 Small Business of the Year award by the Mason City Chamber of Commerce. Pictured: (Patti Lahr-CFO, Holly Ruter-Clinical Director, Cody Willliams-Executive Director.) January 2019 will be our 10 year anniversary.
Our experience enables us to offer effective outpatient, individualized, psychological care. We treat a number of mental health disorders, and provide a neutral ground to individuals, families, and couples.
Our focus is to help individuals heal, energize, and become aware of their inner strengths. We achieve this by providing a neutral safe space, listening to your concerns, and customizing a treatment plan.
We promise to be there for you every step of your journey. Our goal is to help you grow from your struggles, heal from your pain, and move forward to where you want to be in your life.
In North Iowa, waiting lists for a counseling appointment can be weeks, or longer. At Turning Leaf Counseling, we have a "no waiting list policy." The way we see it, if you're ready to begin counseling, the least we can do is help you to schedule your first session right away. With No shows and cancellations, typically you could be seen by someone with-in 2 hours same day. Most new clients are offered an appointment within 1 to 2 weeks of their call to us for a scheduled appointment.
Current Walk-In Clinic is not an option at this time due to COVID-19. Please call our office to discuss telehealth option.
Are you experiencing depressed mood, increased anxiety, and emotional issues due to situations at home or work?
Do you need to talk to someone right away?
If you are in crisis or have made the decision that counseling is right for you and do not feel that you can wait for a scheduled appointment, then our walk-in clinic may be best option for you. Call or stop in and ask about our Walk-In Clinic today.
Wait time is typically two hours or less with the option to stop in and reserve a time to return later in the day.
Services are for those that do not have an active counselor. Choice of therapist is not an option. Current available therapist will be offered at time of walk-in.
Monday - Thursday
9:00 AM to 2:00 PM
Must be paid at time of service or will not be seen.
Does not apply to Medicaid.
Legal time in court per hour, time includes commute to court house from our office and return.
Charge depending on time and amount of records produced.
Copays, Private Pay, and Sliding Fees are due at time of service
Discounted/Sliding Fee Scale and Private Pay available upon request. No one will be denied access to services due to inability to pay.
Please contact us with questions or to make an appointment.
103 East State Street, Suite 301, Mason CIty, IA 50401, US
Main: (641) 421-2089
Monday: 8:00 am - 8:00 pm
Tuesday: 8:00 am - 5:00 pm
Wednesday: 8:00 am - 8:00 pm
Thursday: 8:00 am - 5:00 pm
Friday: 8:00 am - 12:00 pm
Closed: Saturday & Sunday
Fax: (641) 450-0030
Message is for general information purposes only. You must call for scheduling. If this is an emergency please contact your nearest Emergency Room.